Staff
Lacey Hatcher
Operations Manager
Wake Forest University (BA) – Communications & Sociology
Lacey supports the Office of Student Engagement in a multitude of ways: From managing daily operations, developing and implementing strategies/processes to help the office function efficiently to financial and budgetary reconciliation and approval/review of correspondence with Campus Life and other university partners.
Hometown: Hickory, NC
Strengths: Individualization, Analytical, Discipline, Harmony, Communication
Hobbies: Watching college sports or any version of the Real Housewives franchise, anything Disney related (especially fantasizing about the food in Epcot), lounging around with her dog Bentley (aka watching him sleep) and singing the Philadelphia Eagles fight song
Favorite Wake Tradition: When the Deacon comes out on the motorcycle at football and basketball games
“I’ve learned that you shouldn’t go through life with a catcher’s mitt on both hands. You need to be able to throw something back.” – Maya Angelou
Kathleen Hurley
Associate Director, Benson University Center
Syracuse University (BA) – Public Relations & Psychology; University of Akron (M.A.Ed) – Higher Education Administration
Kathleen oversees the facilities and event operations for major student hubs at Wake Forest, including the Benson University Center, while leading a team of professional and student staff. This includes everything from daily logistics and budgets to big events, while ensuring these spaces are welcoming and functional for everyone on campus.
Hometown: Paramus, NJ
Strengths: Restorative, Responsibility, Communication, Context, Intellection
Hobbies: Walking with her dog, traveling, horseback riding, college sports, musical theater, stand up comedy, reading
Favorite Wake Tradition: Pitsgiving
“Be kind, for everyone you meet is fighting a hard battle.” – Ian MacLaren
Katie Kirk
Graduate Advisor for Student Organizations & Programs
Wofford College (BA) – American Government & Politics and currently earning her Master’s in Management at Wake Forest University School of Business
Katie works closely with student organizations to support them throughout the event planning process, helping groups navigate logistics, policies, and campus resources to bring their ideas to life. As a graduate advisor in the Office of Student Engagement, she also provides support across the office as needed, contributing wherever an extra set of hands, eyes, or problem-solving skills are most helpful.
Hometown: Greenville, SC
Strengths: Restorative, Strategic, Learner, Connectedness, Adaptability
Hobbies: Outside of work, Katie enjoys journaling, painting, and watching musicals.
Favorite Wake Tradition: Lighting of the Quad
“Look at everything always as though you were seeing it either for the first or last time: Thus is your time on earth filled with glory.” – Betty Smith
Shauna McNeil
Director of Student Organizations and Programs
Saint Augustine University (BS) – Accounting; University of Buffalo (M.Ed.) – Higher Education Administration
Shauna develops programs, resources, and systems that support the Wake Forest campus community, specifically Student Union, student organizations including their members and advisors, and major campus programs and traditions. This includes supervising professional staff members and student-led initiatives that support Student Engagement programs.
Hometown: New York, NY
Strengths: Responsibility, Connectedness, Relator, Communication, Analytical
Hobbies: Traveling, dancing, cooking with and entertaining for friends and family, being a foodie, not to mention bowling
Favorite Wake Tradition: “I’ve enjoyed several traditions since arriving at Wake Forest but there are many more to come, so I’m keeping my mind open.” Piedmont Triad Area: Food Truck Festivals, and the NC Folk Festival
“To achieve greatness, start where you are, use what you have, do what you can.” – Arthur Ashe
Nick Orman
Facility & Event Coordinator
NC State (BS) Sports Management and (BA) Communication Media
In his role, Nick oversees several event spaces across campus, including the Manchester Firepits, University Activity Space and Zick’s. He works closely with students and campus partners to ensure these spaces are well-run and set up for successful events.
Hometown: Mebane, NC
Strengths: Consistency, Learner, Discipline, Context, Analytical
Hobbies: Outside of work, Nick enjoys keeping up with sports, watching movies and reading.
Favorite Wake Tradition: Family Weekend
“Success is not final, failure is not fatal, it is the courage to continue that counts.” – Winston Churchill
Eve Phinazee
Assistant Director of Student Engagement
University of Tampa (BFA) – Fine Arts & Graphic Design
University of South Florida (M.Ed.) – Curriculum & Instruction
Eve advises the Student Union, Wake Forest’s largest student led programming body and oversees the organization’s administration. She also supports large-scale student facing programs, such as Homecoming, Wake the Forest, New Deac Week, and more.
Hometown: Live Oak, FL
Strengths: Futuristic, Ideation, Input, Strategic, Command
Hobbies: Playing video and board games, dungeons & dragons, baking, gardening, reading fantasy novels, and most things traditionally “nerdy”.
Favorite Wake Tradition: Lighting of the Quad
Emma (Sully) Sullivan
Graduate Advisor for Student Organizations & Programs
Wake Forest University (BA) – Communication and currently earning her Master’s in Communication at Wake Forest University
Hometown: Armonk, NY
Strengths: Relator, Competition, Intellection, Activator, Woo
Hobbies: Reading, Art, Baking
Favorite Wake Tradition: DESK
“But I hear the music, I hear the beat. And for the moment when I’m dancing, I’m free.” – Florence and the Machine
Mark Walley
Multimedia Coordinator
Wake Forest University (BA) – Psychology
Mark assists primarily with audio and video needs within Benson University Center, Zick’s, and the University Activity Space. He manages digital screens and is responsible for setting up video recordings, live streams, and hybrid meetings for internal and external groups visiting Benson University Center.
Hometown: Winston-Salem, NC
Strengths: Analytical, Developer, Belief, Learner, Strategic
Hobbies: Cooking, music, trivia
Favorite Wake Tradition: Project Pumpkin
“Once we’re thrown off our habitual paths, we think all is lost, but it’s only here that the new and the good begins.” – Leo Tolstoy
Shamika Williamson
University Telephone Operator
As the University Telephone Operator, Shamika is often the first person people speak with when reaching out to the university. Serving as the “Voice of Wake Forest,” she is the primary point of connection for parents, students, faculty, staff, and external callers, ensuring everyone finds the assistance they need.
Hometown: Winston-Salem, NC
Strengths:Achiever, Developer, Arranger, Learner, Responsibility
Hobbies:Coaching the Winston-Salem TarHeels cheerleading team, football/cheer mom, decorating for events and just being with family!
Favorite Wake Tradition:Project Pumpkin, Wake ‘N Shake and Homecoming
“Our faith can move mountains.” – Matthew 17:20